Many of our new and pre-owned customers return to our dealership for regularly-scheduled vehicle care and maintenance. They do this because our customer service standards don’t end where the sales floor meets the service garage. Every one of our trained service technicians is also a part of the Moritz Kia Hurst (Mid-cities) family, ensuring we’re all dedicated to our promise of superior customer service. From routine oil changes and vehicle maintenance to warranty service and more involved jobs, our service department is equipped to provide professional and friendly results.
When you know it’s time for regular maintenance or to address a persistent vehicle issue or repair, it can be hard to know where to turn for upfront, transparent service. We invite you to give our service team a chance; we won’t be surprised when you become one of our many forever Moritz Kia Hurst (Mid-cities) service customers! Our service technicians will always give you complete estimates for services completed and will be happy to talk you through our suggestions while fielding any questions you might have about our service practices. Need a loaner? Not a problem; we can provide loaner vehicles for service jobs that require extended time and attention. Sticking around to wait? Enjoy complimentary coffee and bottled water in our comfortable waiting area until your vehicle is ready. And don’t forget – we’ll give your vehicle a complimentary car wash with each service visit.
Our service department uses only the highest quality OEM parts and equipment when we’re working on your car, crossover, truck or van, so you’ll never have to worry about trouble when you drive away from our shop. Not only do we house an extensive inventory of OEM-certified parts in our department, we can special order whatever your vehicle needs and still return your vehicle to you in a timely manner. Conveniently, you can also order parts yourself using our online order form; we’ll contact you as soon as parts arrive and offer to install them for an agreed-upon fee, if you’re interested. However, we’ll always respect your decision to complete your own repairs once your OEM parts arrive, too. Either way, we’re glad you chose to visit our service department, and we’ll do all we can to ensure you return to us for all your future vehicle service and/or parts needs!