Customer Testimonials
Muy buen trato, son muy amable todos los trabajadores con mucha experiencia y una gran comunicación y facilidad de expresión para las ventas y una gran resolución para ayudar al cliente gracias
The service that Martin provided is priceless. I bring all my vehicle to him. His Customer service and attention to detail is second to none!
Have been using the dealership for 5 years. I have never had a problem with any service related issues. Honest above board in sales, parts and service. I have purchased two cars from them and thinking about the third now. There is a difference between reputable dealers and the other guys and if you have a problem with this dealership you can call or email the top and get a response and it's taken care of. And by the way they do have a great body shop. I have never heard anyone complain about purchasing or getting service here that ...
I got the car I wanted and the process was smooth and problem free. Everyone was knowledgeable and helpful. I can’t think of anything to complain about.
Scott was amazing and got my car in and out in about 45 min or less! I went in at the scheduled time and I did not have to wait for them to get it back!
Really good experience. Andrew answered all of our questions and handled the transaction expertly. Pleased. Thank you
Love the dealership, the salesman and Finance manager are Great- Wonderful experience - would highly recommend this dealership to everyone, thanks!
Everybody, especially Mr. Andrew Gomes, was helpful, constructive and kind. I have to also mention Mr. Tai for his clear explanations. Thank you!
The Staff was most helpful and the friendliest of any dealer we have ever dealt with.
Rachel is always on point and makes me feel special everytime I come in to get my car
Jonathan really took good care of us. Our 4th vehicle with Moritz KIA of Hurst
Brought my wife’s vehicle in for service for the first time. Very impressed with David and the coordination of service.
Rachel Nunley is a great Service Advisor. Kept me informed of progress of service and suggested services that were needed.
I enjoy great service and customer support from this dealership. They are very attentive and communicate well.
The service was on point. When it was completed, they washed my car. I was impress and satisfied with the work when everything was finished.
The service department at Moritz Kia is the best around. I am on my 3rd car with them. I go back because it's THAT good!
They helped me get the service that I needed in the approximate amount of time.
Excellent service when and if you are in need of a vehicle this is the best Dealership to come to , they go above and beyond your expectations 5 Stars all the way
My advisor David was very professional, customer friendly. And explained every thing to me . David is a 5 star employee .
Had an appointment and got my car right in on time. Service team was efficient and friendly
Everyone was very knowledgeable and helpful with the entire transaction. Would definitely recommend this dealership to anyone looking for a vehicle.
The service advisor is very professinal, knowledgeable and kind. He also completed the service earlier than I expected.
Quick and neat service with great customer service. I am very happy with my experience at this dealership
Service was completed in half the estimated time. I was very happy due to the quick service.
Rachel Nunley was very nice and tried her best to help me in my situation.
Excellent service from the moment I arrived. From sales team to the finance team I have had the best customer service experience in purchasing my new car!
Excellent service & staff. I am very pleased with everything including my new car! Well done Moritz
I recently had the pleasure of visiting Moritz Kia of Hurst Texas and I must say, it was an incredible experience. From the moment I walked in, I was greeted warmly by David, my sales rep, and instantly felt at ease. David's no pressure sales approach was truly refreshing. He was extremely knowledgeable and helpful, but never once did I feel pressured to make a decision. He truly wanted what was best for me and my needs. The atmosphere at Moritz Kia of Hurst Texas was pleasant and inviting. The staff was friendly and welcoming, making the whole car-buying ...
I’m happy with my dealer! Good service & happy with quality of work. They take good care of my car.
I have been going to Moritz for years and never have I had a problem or been let down with their services.
Always friendly people willing to help you and good customer service. My experience so far is good..we have 3 Kias..
Good service and the wait was reasonable. Everything went smoothly. Very pleased with my choice of dealerships
Excellent establishment. Nice facility. Great people.I would be more than happy to do business with them again.
Excellent Service. Professional and courteous. Waiting room was comfortable and clean. Waiting time was quicker than stated
Service team are always very helpful. Rachel always goes out of her way to assist me. I actually drive an hour to this location passing several out Kia dealership because of this.
Martin is the best. He listened to my concerns about a noise and fixed it
The sale person really good at making sure we know the car we are buying but the only thing I not understood was about the interest we were getting until we had signed all the paperwork the financing department must tell the customer when they are going to sign not after
A great dealership that is attentive to customers and gives you a personal feel. They never seem overwhelmed like everyone else and their service department is very professional and gets you in and out quickly.
Tristan, David, and Daniel were patient with me. Answered all my questions. Allowed me the time I need and did not pressure me into buying a vehicle. I drove away a very satisfied customer.
This dealership has the best staff and excellent service. Always on time and explain everything prior to work and after it is complete.
Friendly, fast Service, communicative, reliable No hassle from start to finish Helpful with insurance peace of mind
Very attentive and courteous service! My Service technician went above and beyond to make sure that I was care and address with all my needs.
They were very good Scott was awesome I got my car back in a timely matter
The Moritz Hurst location did everything they could to make sure we were happy customers. It worked! We’re pleased with our experience and purchase.
Fast and very friendly. Always letting you know what they have done. Make sure if you have any questions they will answer them.
Tanner was amazing. He's helped my family get 4 cars in the past year. Amazing.
Dealership was clean, everyone very professional. Salesman and manager were friendly and not pushy.. would refer friends and family
Kirk potter took care of me very well. Thanks Kirk for helping me with kia.
Fantastic service from Andrew Gomes. He was friendly, knowledgeable and a pleasure to work with. He made the process quick and easy, and went above and beyond to get me taken care of. I would recommend him and Moritz Kia to friends and family. Thanks Andrew!
Every time I visit Moritz Kia, I am greeted quickly and the people are always courteous, thorough and friendly.
Service, friendly folks and knowledge are the three key components and Moritz has all three!
Great service from salesman to service dept. Efficient and knowledgeable service dept! This is our 2nd purchase with this dealership - highly recommend.
Fast and efficient. I am always happy and satisfied with Kia Hurst service and their attention to detail!
Quick and professional team with a clean and maintained facility. They always go above and provide great customer service. Great place thank you.
Steve was extremely transparent with out-the-door prices. His communication via was excellent. Allison was not pushy that I finance rather than buying in cash. More than exceeded my expectations after previous experiences
Staff kept me informed where they were in the process with update. Martin was excellent service advisor.
The sales staff, manager and financial staff were all amazing. I highly recommend Moritz KIA in Hurst
My service advisor, Martin, is excellent. He says what he can do and then does it.
Have been going here for abt 10 years. Customer service has always been top notch
I love this dealership, but next time I have to make a purchase with you all please remember to put the temporary license on the new vehicle
My Service Advisor, Martin Souvannakane. was extremely prompt and helpful in getting my vehicle in as quickly as possible. Once I arrived on property, Martin was quick to greet me and to listen to all of my needs. Martin also made sure I had transportation home since I had to get back to work. Once my 24 point inspection was complete, Martin called me and explained my vehicle needs thoroughly. He even arranged for me to get picked up from my home in order to retrieve my vehicle. I seriously could not of had a better experience! This type of Customer ...
They did not waste my time. Asked good questions, found the car I wanted and did not try to sell me something I did not want
Awesome service as always. I have no complaints. I have delt with this service dept. For 5 years and will continue to take my business there. 5 star would give 10 if I could!
Great, efficient service. Scheduled and on time. Explained everything and very customer friendly. Great people.
Service was completed in less than estimated time and with complete satisfaction. Martin is the best!
Salesperson listened to what I wanted. No sales pressure as we were test driving 3 different vehicles auto makers. Finance guy spoke to extra bells and whistles but wasn’t trying to pressure to buy.
Our sales Jonathan Dinkha was courteous, and informative, but not pushy or over bearing. He treated us with respected our needs
Service department is always willing to help, explains what is going on, lets me know how long service will take and very friendly!
The salesman Enrico was knowledgeable and helpful during both test drives. The finance process was quick.
A last minute trip came up and I had already missed my 32K checkup but needed it done , especially the oil change before leaving town. I took a chance and dropped in. Service was fast and courteous and they even did my inspection so I didn't have to come back in a couple weeks.
Quick turn around on getting vehicle serviced. Martin kept me informed with needed maintenance on vehicle.
Great staff and fully knowledgeable about their product - would buy from them in the future
The whole buying process was simple easy and fast. Excellent customer service. Cef was fun to work with.
The buying experience at Moritz Kia met all of our expectations. Demetrius guided us through the entire process and answered all our questions. He also kept us informed of the steps in the process. We would recommend Moritz Kia to anyone.
In and out very quickly excellent customer service. I’m always satisfied when I leave here.
Superseded!. HURST Texas Kia got me in fast. Got me transportation. They did it with professionalism, kindness, and smoothly.
Great service and kept us informed. Will keep using them. Martin did a good job informing us of the options for the repairs needed.
Rachel Nunley from the service center was really kind and really helpful. She fulfilled all of our needs. She was quick, thoughtful and fought to ensure we received the necessary parts and services our vehicle needed.
Andrew Gomez was a great salesman , fast and easy, was truthful and upfront, all around everything was great, quickest purchase on a vehicle I ever experienced
Martin is a awesome person and he always takes great care of me and my car
Had a horrible experience with an advisor I was assigned to. No retuned calls after several calls and messages I had left. Had to go up to Kia in hurst texas asked for a manager not a service manager because apparently those are never avalible to speak to customers either. Talked about all my problems with there service department was finally assigned Rachel who was very helpful, went into detail about my car, followed up with a call and explained everything to me, was great at returning my call as well had a great experience with her and great costumer ...
I have to recognize that the sales staff and all others in the Moritz Kia Hurst team were awesome in my purchase
Great people! Great service! I love my Kia service family and apricots his they make my service easy!
Rachael is always fabulous. Sets appointment and everything always goes as scheduled. I am in and out promptly
I didn’t have an appointment, but SCOTT got me into the queue and had me out 24 hours later with a number of things taken care of. I’ve always received great service at Moritz Kia.
Pleased with how quickly we were able to purchase our cars, but unhappy with rates.
Always a good price and trustworthy sales and finance people. Our 4th purchase at Moritz, was smooth as the first
Excellent service, clean place, nice and helpful representatives. I loved how nice everyone is there and professional and knowledgeable, they helped and answered all my questions.
The service advisor, Martin Souvannakane is the best. He is very professional and knowledgeable in his position. His customer service is above average.
The service was done quickly and they were friendly. It was an easy process from start to finish.
Martin is awesome he has been my service guy for 4 years and is always so kind . He has always did me right and being a woman that means a lot cause most would try to make me buy things I don’t need but he is all about being straightforward with me and that means the most to me! I consider him part of my family ! Moritz Kia is the best car lot I have ever encountered from the purchase to my service they are awesome!!
Had a great experience at this dealership! Was able to find the exact car and color I was looking for. Will definitely refer them to friends and family!!
It's Close to Where I Live & Work. If I Have A Question or Concern It Is Addressed By My Service Advisor. I'm Always Pleased By Her Knowledge of Cars. She Is Very Professional and Very Updated On Whats Going On & Takes Great Care of All of My Needs. She Has Been A Service Advisor A Little Over A Year But Her Interest in Learning More Each & Every Day is Amazing! Her Name is Rachel. She Grew Up With 2 Brothers and Was Always Into Cars and Figuring Them Out & Fixing Them With Her Brothers. She ...
Efficient operation. Knowledgeable personnel. Easy people to work with. Located the vehicle I was looking for.
The staff at Moritz Kia Hurst are friendly, knowledgeable, and wonderfully helpful. I highly recommend purchasing a vehicle at this terrific dealership.
Smooth and easy purchase for a first time buyer, Tristan my sales agent was knowledgeable and honest.
We have purchased 6 vehicles now from Moritz in Hurst. Since meeting with the sales manager Robert Sanders and recently Victor Galloway as well as the finance team, they have always made what is a stressful and sometimes frustrating experience into a solid outcome for me and my family. We appreciate all their extra effort to make coming back to Moritz worth while.
I went to Kia service for a regular oil change. The latch in the back broke after I scheduled the oil change. I told the service advisor Thomas Miller, he said they might need to order the part. After a short wait Thomas returned saying the oil change was done and they were also able to replace the broken latch. Thank you Thomas for being so friendly. It was a nice to go somewhere to get work done and have a friendly atmosphere.
