Customer Testimonials
Morita Kia Hurst is friendly and willing to make sure we are satisfied with their service deptment. Scotty took care of my Kia car I had purchased from them that had a problem With a tire and Scotty fixed a recall that I was sent in the mail. I am very satisfied with Moritz Kia in Hurst, Texas !
Excellent service. Friendly, helpful personnel. I never mind bringing my car to Moritz Kia because I know they will take great carvof me and my car
Keenan Porter has been excellent from the time I met him. I was referred by a friend, James who was works there too. Keenan ordered my car with best communication throughout its process to getting it Tuesday. All the staff were excellent in everything.
This is my 4th Kia and my second from Moritz. I don’t plan on ever going to another dealership in my lifetime. Their service, whether it be Sales or Service is second to none. You are treated the way you want and expect to be treated without exception and you always can count on a quality outcome and experience. Everyone you come in contact with is so courteous and particularly as a female customer, I’ve always felt like I was treated with respect and could trust the dealership. You won’t find any pushy sales or service reps ...
Salesman (David) was well versed in the vehicle we wanted and very easy to work with and did not push for the sale, he just let it happen. This has been the only enjoyable car buying experience I’ve ever had.
Great experience with salesman to finance department. Feel like I got a fair price with professional and friendly personnel. Would definitely recommend Moritz in Euless!
Ceferino was the best!! He was so helpful in setting up everything in our new Sportage. He answered all you concerns and was extremely pleasant to talk to. We would Highly recommend Moritz Kia
Very professional. Scott took ownership of my cars issue. Made me feel Ike it was in good hands.
David is an excellent salesman. He confident in his manner and helpful in action. He made buying a car for my son a breeze. I recommend this dealership.
Victor and I worked seamlessly to get the sale and trade in done in the short amount of time I had. He and I spoke on the phone to get majority of the deal worked out, minimizing my time at the dealership. He took the time to make sure I knew about the car at delivery and made sure to follow up with me when I returned home.
Great people to work with,was a very good experience Love the car. Second car I have bought from Moritz .
Smooth process and Shafeon. He was patient and very helpful to make my decisions I wanted to make
They alway handle very professional I enjoy visiting the service center where a young man name Martin alway provide excellent service
We were not intending to make a purchase since we had just started our shopping for a new vehicle. However, as soon as we arrived at your dealership we were greeted by a very friendly and helpful salesperson. He was very personable and a no pressure type of salesman.
Professional, in this market I challenge you to find someone as courtesy and eager to help you as Keenan.
Had our first service since purchasing our 2023 Kia Forte. Staff was courteous, and timely. Overall it was a very pleasant experience. I would highly recommend Moritz Kia of Hurst to anyone looking for a reliable vehicle, And the staff, from sales to service are outstanding!! 5 stars all the way!!!
I had the pleasure of working with David Lebrun. He was amazing and definitely the car inside and out. I thank him for helping us get into the car we wanted.
no, Sam T. was an amazing salesman. he actually works for the customer and tries to meet all needs. he's very understanding and worked really hard to get me where i needed to be so i can drive away with a brand new vehicle. he made a process that seemed lengthy, very smooth and short. he never kept me waiting and always communicated with me where we were in the process. i was not left clueless and was not presented with any surprises. i high recommend that Sam T. gets recognized for his hard work and efforts and amazing ...
Kederick was great! He kept the process very simple and direct. He helped us with our decision and quickly got us to the next step for financing so we could get our car. Great service!
Great service from Ceferino! He worked hard to find us exactly what we were looking for and more! He got it to us quickly and we couldn’t be happier with our purchase!
Always helpful. Service agent Martin has been great to deal with. He is always informative.
I had a great experience. Everyone was very informative and eager to help. Highly recommend! I’m in love with my new vehicle!
Fast and friendly! Worry free service. Finished the work sooner than expected. Great communication between the servers advisor and myself.
By far the best car buying experience ive had. They really go out of their way to help you.
Had my car serviced in less than an ,45 mins! They did a great job of replacing my battery under warranty and did my oil change and washed my car for me! Great Service!
Steven Potter’s customer service is impeccable. We were fortunate to have him as our sales person. Very honest and accommodating.
Very pleasant buying experience. Salesman walked me through everything concerning my new KIA and how to maneuver the KIA access app
Victor at the a Hurst location was excellent and explained everything to me, very professional. Excellent customer service
The process once we got the car was great. We had to wait 19 months for the vehicle, but that wasn’t their fault. I also ordered the entertainment package that didn’t come in the car, so that was disappointing, but again not the fault of the dealership. Our salesmen was very helpful and made it a smooth transaction. He explained all of the technology as well.
Always on time, on point and offers options to accommodate every need each time of my visits
Job was completed when promised. Waiting area is small but comfortable. I was notified by text when job was completed. Car was washed and looked good.
Very helpful. Excellent service and great staff. Thank you for getting my suv serviced quickly and getting me to work on ti.e
Ceferino and Ty were the absolute best! They helped us get our dream family car! The process was easy and we felt very taken care of. Please go see them if you are in the market.
Thank you David in the Service Department. Made me feel comfortable. Was very caring, friendly, and attentive! I appreciated David very much. Took care of my needs on my vehicle with such courtesy.
Felt very comfortable buying my first electric car from them. Salesperson very knowledgeable, and not pushy.
Very professional and helpful. Martin was friendly and knowledgeable and concerned about obtaining the part needed for my vehicle.
My service advisor Rachel has the best customer service skills ever seen! Greets me with a smile, provides me with a ride to and from work! She is very knowledgeable, got my oil changed, air filter and a recall all completed in a timely manner. Thank you Rachel! Will definitely recommend Moritz to all my friends
Moritz KIA got us in quickly, diagnosed the issues properly, and finished the necessary repairs very quickly. We appreciated this, because this is our only vehicle and we need it daily. Scott is a rockstar!
It was an absolute pleasure buying a car with Deme. He was upfront and honest and was always thinking ahead to get the deal done in record time. I highly recommend you buy your next car from Deme.
This dealership is the one and only one that I have been to our recommended dealership to everyone that I have came in contact with Alta anyone that has a Kia this is my fourth Kia and I’m so proud to be a part of this family the staff is wonderful and I’m proud to be a part of the Kia and Hurst family I rate them the highest ever they are part of my family now and I’m proud to be a Kia car owner.
Not too long of a wait, good customer service & Scott was good at keeping me informed
First time at this dealership. Scott was my service advisor and did a great job assisting me and took care of all my requests and concerns. Will definitely be going back for my service work.
Service was great. They got everything done in one day. Talk about convenience. I'm impressed.
Love coming here for my oil change since I bought my car. Very accommodating and nice. Plus have snacks if you wait.
Did everything needed plus more. Changed oil and filter plus rotation on tires, washed and cleaned up the car on the inside.
Martin my service advisor worked me in on very short notice. Called in the morning arrived at 1200 pm car was complete by 130 pm. Excellent customer service and experience!
Scott, the service person was very helpful, kind, and informative with getting my KIA Soul serviced. He provided me with an Uber ride to work and back. Excellent job Scott! Audrey Keller, Texas
I’ve now purchased 3 new Kia sportages from Kia Moritz of Hurst. Justin Wan was my car salesman through each experience. Every purchase has been streamline as the prior. I can’t say enough good things about the individuals working there; especially Justin! Ask for him & you’ll get the customer service you deserve in your car buying process!
Service was done in time they said it would take. I was greeted quickly by the service agent.
The service manager was gracious enough to slip me in an appointment. With short notice and his short day I was obliged to go. More over, there was the kindest lady that received me. She gave me great attention and tried to understand me and my issue. I will return, if needed.
Great Service! Communication was top tier, Scott stayed in contact with me from the moment my car arrived to the moment I drove off of the lot!
Very accommodating, friendly, kind, and professional. Rachel was very informative and reassuring about the problem with my Serento and had a plan to assist me once the part is in.
The staff was professional. Anwered my questions and made me feel comfortable working with them.
Very friendly works with u and make sure u are comfortable while waiting overall I'm very pleased with my car sells person Kendrick and recommend other friends to go..
I would highly recommend Mr. Kenderick Bettie, he was the example of a buyers salesman. I would recommend Mr. Bettie to everyone.
I am extremely impressed with my Kia Sorento!! The Moritz dealership is Awesome! A+ Recommendation
I didn't have an appointment and he warned me about the wait but the service cent workd in a timely fashion and made the wait easy to due by providing snacks and coffee.
Service Advisor Rachel Nunley is a true professional. She handled my warranty related issue promptly and always kept me updated on the progress of the work.she is a credit to the Moritz Kia Organization.
Very courteous and easy to work with Salesman was attentive and listened to my needs. He answered all questions and made me feel important
We have purchased several cars from Moritz in Hurst largely because of the professional and dependable service they provide.
Service manager was masterful in getting the job done in record time. She’s the finest!
Easy to get a service appointment, kind and knowledgeable staff. They don’t hesitate to fix a little extra issue while my car is getting served. So far I have no complaints about any of their services.
The customer service was great everyone was friendly and helpful. I really appreciate the help I get good job
They are polite and courteous, keep you informed and do good work in a timely manner.
Great service. I liked the fact that they had Uber pick me up to get my car which was very convenient for me
Very knowledgeable, keep you informed, no pressure with any repairs needed. Don’t do any repairs until they speak with you first, They’re budget friendly with offers of discounts and more.
They are always friendly, courteous, helpful and informative whenever I bring my car in.Martin Souvannakane was especially helpful.
Very professional and clean waiting area. David was phenomenal. The wait was around 45 minutes very acceptable
I have been going to this KIA service location since 2010. I have never had a bad experience and I like seeing people who have worked there forever. I am as comfortable as I would be at home. I have always had excellent service and never felt anything but gratitude along with fair pricing on necessary maintenance. I will continue to go there and recommend it to anyone with a KIA Thx R.L. Herd Keller MA ,MLS
Very nice people and service very thoughtful and caring would use them anytime I could
Great service department to work with. Courteous and knowledgeable not to mention always a pleasure to
Everyone was very nice. I worked mostly with Rachel Nunley & she was fantastic & worked to meet my needs & budget.
It was a good experience. I would highly recommend Moritz Kia, Hearst Texas. The job was done problems corrected in a minimal amount of time.
The service department technicians are always helpful courteous prompt, and informative. Pleasure to do business with.
We had a great experience at Moritz Kia! Ceferino was great to work with. He was honest with the expected time frame for delivery and updated us as much as possible. Delivery day was much quicker than I have experienced at other dealerships. Will do business here again!
Communicates well and service is quick and complete. Like the use of text AND in person for updates and completion.
It’s always an amazing experience at this location! Recommend over any other!! The advisors, mechanics, management and support staff always do amazing!!
Between my parents and myself, we have purchased several vehicles from Moritz Kia Hurst. Most recently, Steve Potter was excellent and helped reserve the vehicle I wanted with the color and trim I wanted. It was delivered earlier than anticipated as well. The tint and everything was done before I did the contract on it allowing me to drive away with it the same day which I did not expect to be able to do.
Hi, We just bought our 5th car from Kia Moritz once again I was dealing with Demi on the sales side and Allison on the finance. Both were great to deal with Demi has always gone above and beyond to get us the best deal possible. Allison was very easy to deal with she explained everything very clearly easy to understand I'm sure this is not the last car we purchase from Kia Great work !
I really appreciated the quick communication when a car became available so we could claim it!
They got me checked in in a timely and courteous fashion. And they took care of a basic oil change and tire rotation and two service updates and got me out a half an hour ahead of schedule. Nice people and good mechanics. I drive an extra 15 miles to be sure I have peace of mind that I’m getting good service. It is worth it.
We worked with David from Sales and Daniel from Finance and had amazing experiences with both! David was great to work with and a no nonsense kind of guy. Daniel is such a fun guy and we actually had FUN buying a car! We know he gave us the best deal because that’s just the kind of guy he is. Moritz overall is a great place to buy a car- it was an easy, seamless process, and they had great prices compared to so many other dealerships in the area. We can’t recommend them enough!
Best dealer I've ever had, they know their stuff and they don't push things, thank you
This the second automobile we have had the opportunity to purchase from this dealership. They are friendly and professional not a pushy dealership that want to make sure you are satisfied with their services.
HONEST & GOOD WORK I have used this dealer since they sold me my KIA Soul over 11 years ago. I’ve never needed repairs, but this time I thought I did. They checked out everything thoroughly and told me they couldn’t find anything wrong. They charged me nothing for this service! Always pleasant and professional.
Everyone was very friendly and helpful. We have used this dealership before and returned because of the service.
The service center is very friendly and works very hard to keep you informed what needs to be done.
I appreciate the attention you get the moment you drive in…Martin is a treasure
Finished everything on time and did the work well. Reasonable cost and cleaned the car too
The whole crew did an awesome job! Tanner did a great job keeping us informed about the car we ordered and made the whole process smooth!
Everyone has been professional, helpful. Never felt rushed or pushed into buying anything. I’ve bought several cars through the year and this was my best experience. First time I had to bring vehicle in for service. Had an issue with the appointment date but Tommy, Service Writer told me to bring it on in. Pleasant experience
Very professional and friendly staff. No high pressure sales tactics. Very thorough throughout the entire purchase experience. This is the third time I have purchased a KIA, the second from this location. If I ever purchase again, I will be at this dealership first.
Amiable, helpful, all functioning vehicle components checked, job completed when they said. The waiting area could do with a re think for what could be a lengthy wait. Felt I was at the doctors.
Moritz Kia’s Service Department in Hurst, TX. is top notch! This time around, Martin serviced our Kia Niro Hybrid and he did a fantastic job! My husband could not believe he had “The Works” done in one hour’s time! We had a coupon for “The Works,” which expired on October 31st. When my husband called them to set an appointment up with them, the first opening they had available was on November 1st, but they still honored that coupon! They are honest, dependable and reliable! Their Sales Department is also top notch! This is the second car we’...
Good people and friendly nice good nice environment.Extra friendly nice waiting room snacks and drinks
New to Texas. Excellent customer service from making appointment to getting service done. Very happy
The service area was clean, technicians were friendly and my phone call was promptly returned with an explanation.
I go back to Moritz time after time because of their service. Buying the car is only part of the process. I of course will go back to them because they make that easy, but I am a real fan of Moritz because of the service and their service representatives. Guys like Nick Fritz and Martin are friendly, professional and make it a no brainer to return time and time again. Keep up the great work!!
I’ve been going to Moritz Kia in Hurst for a while now and Martin S. has always taken amazing care of me. He is always so knowledgeable and provides amazing customer service every time.
Very pleasant, kind and thoughtful. Wonderful experience I don’t mind waiting. Not to many places make you feel this welcome.
